We ship worldwide from the United Kingdom, with select titles also fulfilled internationally to help reduce delivery times and costs. Please read below for full details.
Where We Ship From
Most orders are printed and dispatched from our UK fulfilment partner. Select bulk or international orders may be fulfilled from our supplier based in China. In both cases, we aim to get your order to you as efficiently as possible.
Delivery Times
UK: 3–5 business days
EU: 5–10 business days
US: 7–14 business days
Asia & Rest of World: 10–21 business days
These are estimates and not guarantees. Delivery times may vary due to customs processing, local courier delays, or high-demand periods (such as new issue launches).
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order weight. Any applicable regional pricing will be shown before you complete your purchase.
Customs, Duties, and Import Taxes
For orders shipped outside the UK, your order may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in our shipping costs or product price. We recommend checking with your local customs office if you're unsure what to expect.
Pre-Orders
Pre-ordered items ship once the item enters production and stock becomes available. Estimated ship dates will be noted on the product page and in your order confirmation.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information where available.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at info@mataaypublishing.com with your order number and we'll help track it down.
Contact
Mataay Publishing info@mataaypublishing.com